Peptide Therapy & Wellness FAQ

Nuvari is a physician-directed wellness platform that connects you with board-certified physicians and licensed US pharmacies. We offer personalized protocols for weight management, hormone optimization, TRT, sexual health, peptide therapy, longevity medicine, metabolic support, hair loss, skin health, sleep, and moderation support — all physician-directed and delivered to your door.

Most telehealth platforms give you a prescription and disappear. Nuvari provides ongoing physician oversight, monthly check-ins, dosage adjustments, and 24/7 provider messaging. Every protocol is physician-directed — not AI-generated — and every medication is compounded by US pharmacies registered with the FDA and inspected by state boards of pharmacy.

Our physicians are board-certified and licensed in your state. They have experience in peptide therapy, hormone optimization, weight management, and metabolic health. A real physician reviews every assessment — no algorithms writing prescriptions.

Nuvari ships to all 50 US states and the District of Columbia. Our physician network includes providers licensed in every state so you receive care from a physician licensed where you live. Eligibility for a specific protocol is confirmed by your physician during the assessment review and depends on your medical history, the protocol selected, and any applicable state-level restrictions. Read the full Shipping Policy →

No. Nuvari is a telehealth platform that connects you with physicians and pharmacy partners. Your medications are compounded and shipped by licensed compounding pharmacies that we partner with.

Compounded medications are custom-prepared by licensed US pharmacies for your specific prescription. Compounding combines or alters pharmaceutical ingredients to create a medication tailored to an individual patient — for example, adjusting the dose, removing a non-essential ingredient, or changing the form. Our partner pharmacies are registered with the FDA and inspected by state boards of pharmacy.

Compounding pharmacies follow strict quality protocols, including USP <795> and <797> standards for non-sterile and sterile compounding. Our partner pharmacies are state-licensed and FDA-registered, and each batch is quality-tested before shipping. As with any medication, side effects are possible — discuss potential risks with your provider before starting any protocol.

Yes. Compounding is a well-established, legal practice regulated by the FDA and state boards of pharmacy. Licensed compounding pharmacies operate under federal pharmacy compounding regulations, which permits the preparation of compounded medications pursuant to valid prescriptions.

Each protocol uses specific active pharmaceutical ingredients. For example, The Shed Protocol uses a branded GLP-1 medication, The Drive Protocol uses compounded testosterone, The Apex Protocol uses enclomiphene citrate, The Desire Protocol uses sildenafil and tadalafil, and The Rewind Protocol uses sermorelin peptide. Your physician selects the appropriate compound and dosage based on your health assessment.

No. Compounded medications are not FDA-approved drugs and are not the same as brand-name medications. They are individually prepared by a licensed compounding pharmacy for a specific patient based on a physician's prescription. Compounded medications can be useful when an FDA-approved option is unavailable or not appropriate (for example, when a customized dose or formulation is needed), but they have not been evaluated by the FDA for safety, efficacy, or quality in the same way brand-name drugs have.

Start by taking our quick online assessment. You'll answer questions about your wellness goals, medical history, and current medications. A board-certified physician reviews your assessment within 24 hours and, if appropriate, prescribes a personalized protocol. Your medication ships to your door within 24-48 hours of approval. See how the full process works.

The assessment takes about 5 minutes. Physician review happens within 24 hours. After approval, your medication ships within 24–48 hours. Most patients receive their order within 5–7 business days from starting their assessment.

No. Everything is done online. You complete an assessment, a physician reviews your health history remotely, and your prescription ships to your door. No clinic visits or waiting rooms required.

Medications ship directly from our pharmacy partners via standard shipping. Temperature-sensitive medications ship in cold-chain packaging. All packages arrive in plain, discreet packaging with no indication of the contents. Delivery typically takes 3–5 business days.

If a physician determines that a protocol is not medically appropriate for you, you will not be charged. Your physician may recommend an alternative approach or suggest you follow up with your primary care provider.

Each month, you complete a brief progress update through the patient portal. Your provider reviews your progress, adjusts your dosage if needed, and your refill ships automatically. You can also message your provider anytime with questions or concerns.

Protocol pricing varies. Monthly subscriptions range from $33 to $1,299 depending on the protocol. Each subscription includes your medication, physician oversight, monthly check-ins, and ongoing care. Take our free assessment to find the right protocol for you.

Nuvari membership is included with your first protocol. Members get 15% off every protocol, free physician consults, early access to new protocols, 24/7 provider messaging, and access to exclusive bundles. Learn more about membership benefits.

Yes. You can cancel your subscription anytime through your patient portal or by emailing hello@nuvarihealth.com. There are no cancellation fees, no penalties, and no hidden charges.

Nuvari does not currently accept insurance. However, our compounded medications are often significantly more affordable than brand-name alternatives. Some patients may be able to submit receipts to their insurance or HSA/FSA for reimbursement — check with your plan provider.

No. Your subscription price includes your medication, physician oversight, monthly check-ins, and shipping. There are no consultation fees, no hidden charges, and no cancellation penalties.

Many patients use HSA or FSA funds for Nuvari protocols. Eligibility depends on your specific plan. We recommend checking with your plan administrator to confirm coverage for compounded medications prescribed via telehealth.

Yes. We use enterprise-grade encryption (TLS in transit, encryption at rest) to protect your data at every step — from your assessment to physician review to pharmacy fulfillment. Your clinical visits are handled by our licensed physician network under their HIPAA-covered systems. We never sell your data.

Yes. All physician consultations and communications happen through our licensed physician network's HIPAA-covered channels with encryption in transit. Your health information is transmitted and stored securely.

Only your assigned physician and the pharmacy fulfilling your prescription have access to your health information. Nuvari staff involved in your care may access limited information as needed to support your account. We never share your data with third parties for marketing.

Yes. You can request deletion of your personal data by emailing hello@nuvarihealth.com. Please note that certain medical records may be retained as required by law and healthcare regulations.

Yes. All payment processing is handled through PCI-compliant payment processors. Your shipping address and payment information are encrypted and stored securely. We never store full credit card numbers on our servers.